All gifts are in perfect condition as they leave our premises for delivery. If your package or gift is damaged in any way please advise us immediately (within 2 business days of receipt) to ensure immediate attention, either by exchange or discount on future purchases. Please contact us at customerservice@thewholepackage.ca or call (204)513-1914. If your claim is accepted we will advise the best way to return the merchandise to us. Gifts cannot be cancelled once they have left our premises to be shipped or delivered.

At The Whole Package, customer account information is held in strict confidence. We do not offer any of your personal information to anyone and we promise not to sell, offer, or trade information with any other organization or third party. Customer information such as name, e-mail address, mailing address, phone number, and billing information are collected for the sole purpose of providing services described on this website.

By signing up for our e-mailing list you agree to receive promotional material about new products and special offers from us. If for any reason you do not wish to be contacted further, please email us at remove@thewholepackage.ca and we will respectfully remove you from our mailing list.